FAQ

What is a digital Planner?

A digital planner helps you manage your time, set goals, and stay organized. Our planners often come with features like hyperlinks for easy navigation, customizable layouts, and the ability to add notes and stickers. They combine the functionality of a planner with the flexibility and convenience of digital technology, making it easier to stay on top of your schedule and tasks wherever you are.

What is a digital Notebook?

A digital notebook is designed for taking notes, jotting down ideas, and organizing information efficiently. It offers features like hyperlinks for easy navigation, customizable layouts, and the ability to add notes and stickers. Digital notebooks are perfect for keeping track of your thoughts and information in a flexible and convenient digital format.

What is a digital Journal?

A digital journal allows you to record your thoughts, experiences, and reflections. Our digital journals come in various themes, such as reading journals, recipe books, and more. They can also be plain-dated journals with an open layout for those who prefer a flexible, unthemed space for daily entries. Each journal includes features like hyperlinks for easy navigation and customizable layouts to suit your personal preferences and needs.

When will the product be shipped?

All our products are digital, so there’s no waiting for shipping! Once you complete your purchase, you'll receive an instant download link to access your digital planner. This means you can start organizing and planning your life right away. If you encounter any issues with your download, feel free to contact me for assistance.

I didn't receive my download email. What do I do?

If you haven't received your download email, please check your spam or junk folder first, as sometimes emails can end up there. If you're still having trouble, please contact me directly with your order details, and I'll make sure you get your download link as soon as possible.

How do I unzip my files?

To unzip your files, follow these steps based on your device:

  • On Windows:
    • Locate the ZIP file you downloaded.
    • Right-click on the file and select “Extract All.”
    • Choose a destination folder for the extracted files and click “Extract.”
  • On macOS:
    • Locate the ZIP file you downloaded.
    • Double-click the file, and it will automatically unzip into a new folder in the same location.
  • On Android:
    • Download a file manager app from the Google Play Store if you don’t have one.
    • Open the file manager app and navigate to the ZIP file.
    • Tap on the ZIP file and select the option to extract or unzip.
  • On iOS:
    • Download a file management app like Files or a third-party app from the App Store.
    • Open the app and locate the ZIP file.
    • Tap on the ZIP file and choose to extract or unzip.

If you encounter any issues or need further assistance, feel free to contact me!

My friends love your design and want to try it. Can I share my purchased designs with them?

We're glad to hear your friends love the designs! However, please note that all digital products are for personal use only and are protected by copyright. This means that sharing or distributing the files with others is not permitted.

If your friends are interested in trying out the designs, they can purchase their own copies directly from the shop. This helps support the continued creation of new designs and ensures everyone gets their own licensed version of the files.

Thank you for understanding, and I appreciate your support! If you or your friends have any questions, feel free to reach out.

Can I get a refund or exchange?

Due to the digital nature of our products, we generally cannot offer refunds or exchanges once the purchase has been completed. This policy helps ensure the integrity of our digital files and protect against misuse.

However, if you encounter any issues with your download or have a problem with the product, please contact us directly with your order details. We’re here to assist with any technical issues or concerns you might have, and we'll do my best to resolve them to your satisfaction. If I am unable to resolve the issue, we will provide a full refund.

See full terms in our Return Policy

Thank you for your understanding!

How do I use the digital planner or notebook on my device?
    To use your digital planner or notebook, you'll need a PDF reader or note-taking app that supports interactive PDFs. Some popular options include:
  • On iOS/iPadOS: Apps like GoodNotes, Notability, or Noteshelf.
  • On Android: Apps like Xodo, PDF Viewer, or Noteshelf.
  • On Windows/Mac: Adobe Acrobat Reader or any PDF viewer that supports interactive features.

Open the PDF file in your chosen app, and you'll be able to navigate through the planner or notebook, add notes, and use its interactive features.

Can I use the digital planner or notebook on multiple devices?

Yes, you can use the digital planner or notebook on multiple devices as long as you have access to the file and a compatible app on each device. For example, you can open and use the planner on both your tablet and smartphone. Just make sure the app you’re using supports the interactive features of the PDF.

Are there any system requirements or app recommendations for using the digital files?

There are no specific system requirements beyond having a device that can read PDF files. For optimal use, We recommend using a PDF reader or note-taking app that supports interactive PDFs and digital writing, such as GoodNotes, Notability, or Adobe Acrobat Reader. Ensure your app is up-to-date to avoid compatibility issues.

What should I do if I have trouble navigating or using the digital planner or notebook?

If you have trouble navigating or using the digital planner or notebook, first ensure you are using a compatible app that supports interactive PDFs. Check the app’s help resources or tutorials for guidance. If you’re still having issues, please reach out to us with details about the problem, and we’ll do our best to assist you.