Onega SL ("Company", "we", "us", or "our") operates bewely.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. If you do not agree with this policy, please do not use the website.
1. Information We Collect
1.1 Personal Data
We may collect personal information that you voluntarily provide when you register, make a purchase, subscribe to our newsletter, or contact us. This may include:
- Name
- Email address
- Payment information processed by Paddle
- Other information you choose to provide
1.2 Usage Data
We may collect information about your interaction with the website, including:
- Your IP address
- Browser type and version
- Pages you visit
- The date, time, and duration of your visit
- Other diagnostic data
1.3 Tracking Technologies
We use cookies, web beacons, and similar technologies to understand activity on our website and store certain information. You can instruct your browser to refuse cookies or notify you when a cookie is being sent.
2. How We Use Your Information
We use the information we collect for purposes including:
- Providing and maintaining the website
- Processing and managing purchases and orders
- Managing accounts and providing customer support
- Sending marketing communications and promotional offers when you have chosen to receive them
- Improving the website, products, and services
- Monitoring usage and trends to improve your experience
4. Payments and Paddle
Purchases are completed through Paddle. Paddle acts as the merchant of record and authorized reseller for our digital products. This means Paddle, rather than Onega SL, processes the payment transaction, issues the payment receipt, and handles applicable payment, tax, fraud-prevention, and regulatory obligations.
Paddle acts as an independent data controller for the personal and payment information it collects during checkout. Paddle determines how and why it processes that information in accordance with its own privacy policy. Bewely does not directly receive or store your full payment card details.
We may receive limited order information from Paddle, such as your name, email address, product purchased, order identifier, payment status, and refund information, so that we can deliver your purchase, maintain order records, and provide customer support.
You can learn more in Paddle's Privacy Policy.
5. Analytics, Advertising, and Marketing
5.1 Analytics and Advertising
We use Google Analytics and Google Ads, as well as tools provided by Meta and Pinterest, to understand how visitors use the website, measure advertising performance, record conversions, and show or improve relevant advertising.
These services may use cookies, pixels, tags, and similar technologies to collect information such as your IP address, device and browser details, cookie or advertising identifiers, pages viewed, links clicked, purchases, and interactions with our website or advertisements. Google, Meta, and Pinterest may combine information received from our website with information they hold under their own privacy policies.
Where required by applicable law, non-essential analytics and advertising technologies are used only after you provide consent. You can reject or change these choices through the cookie preferences available on the website. You may also use privacy and advertising controls provided by Google, Meta, Pinterest, your browser, or your device.
5.2 Newsletter and Email Marketing
We send newsletters, product news, and promotional emails only when you have subscribed or otherwise provided valid consent where required. Purchasing a product does not by itself subscribe you to our marketing newsletter.
We may use your email address without separate marketing consent when necessary to send transactional messages, such as order confirmations, download information, account notices, security messages, or replies to support requests.
You can withdraw your marketing consent at any time by using the unsubscribe link in any promotional email or by contacting us. Unsubscribing from marketing does not prevent us from sending essential transactional or service communications.
6. Data Security
We use administrative, technical, and physical measures to help protect your personal information.
No security measure is perfect or impenetrable, and no method of transmission can be guaranteed against every form of interception or misuse.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal information.
- Rectification: Ask us to correct inaccurate or incomplete information.
- Erasure: Ask us to delete your information under certain conditions.
- Restriction: Ask us to restrict processing under certain conditions.
- Objection: Object to certain processing of your information.
- Portability: Request transfer of collected data to you or another organization under certain conditions.
We aim to respond to valid requests within one month. To exercise a right, please use the contact information below.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review the privacy policy of any third-party website you visit.
9. Children's Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information, please contact us so we can take appropriate steps to delete it.
10. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page and become effective when published.
11. Contact Information
Questions about this policy or your personal information are always welcome.
By using the website, you acknowledge that you have read and understood this Privacy Policy.